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A first-line manager is someone who works directly with customers and deals with employees, as they are usually in charge of motivating and inspiring them to achieve company goals. Find out how a sergeant in the armed forces could be considered a front-line manager with help from a certified empowerment and energy leadership coach in this free video on business management.

Expert: Monica Kosiorek
Contact: www.CoachWithMonica.com
Bio: Monica Marie Kosiorek is a certified empowerment and energy leadership coach, and has 30 years of experience in client relations and corporate leadership.
Filmmaker: Christopher Rokosz

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