IDG Connect survey was commissioned by NTT Communications in order to better understand the needs of CIOs and IT decision makers wishing to further leverage the benefits of IT Managed Services. Over 200 organizations in Hong Kong, Singapore, Malaysia, Indonesia, the Philippines and Thailand were surveyed in 2018 to gain insights into the current technology transformation landscape in Asia and businesses’ adoption of Managed Service Partners (MSPs). Emphasis was placed on in-house IT management, service deployment strategies, team strength, future plans to use MSPs, relevant technologies and the degree of such outsourcing.
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